Here are the answers to the most frequently asked questions about Sofitel Dubai The Palm.

Is there a restaurant in Sofitel Dubai The Palm ?Definitely, Sofitel Dubai The Palm has 8 restaurants:
• Restaurant Porterhouse :
- Steakhouse, Casual Dining
- Open 7/7.
- Open all year.
• Opening times:
- from 18:30 to 23:00.
- price range: $$$
Restaurant Porterhouse menu

Restaurant Porterhouse website


• Restaurant Moana:
- Seafood, Casual Dining
- Open 7/7.
- Open all year.
• Opening times:
- Dinner: from 18:30 to 23:00.
- price range: $$$
Restaurant Moana menu

Restaurant Moana website


• Restaurant Laguna Beach Lounge:
- Mediterranean, Casual Dining
- Open 7/7.
- Open all year.
• Opening times:
- from 12:00 to 02:00.
- price range: $$$
Restaurant Laguna Beach Lounge website


• Restaurant Laguna Beach Taverna:
- Mediterranean, Casual Dining
- Open 7/7.
- Open all year.
• Opening times:
- from 12:00 to 02:00.
- price range: $$$
Restaurant Laguna Beach Taverna website


• Restaurant Manava:
- International, Buffet
- Open 7/7.
- Open all year.
• Opening times:
- from 06:30 to 11:00.
- price range: $$
Restaurant Manava website


• Restaurant The World Eatery:
- International, Family style
- Open 7/7.
- Open all year.
• Opening times:
- Lunch: from 12:30 to 15:00.
- price range: $$
Restaurant The World Eatery menu

Restaurant The World Eatery website


• Restaurant Maui:
- Fusion, Family style
- Open 7/7.
- Open all year.
• Opening times:
- Lunch: from 11:00 to 18:00.
- Dinner: from 19:00 to 23:00.
- price range: $$
Restaurant Maui menu

Restaurant Maui website


• Restaurant Hong Loong:
- Asian, Casual Dining
- Open 7/7.
- Open all year.
• Opening times:
- from 18:30 to 23:00.
- price range: $$
Restaurant Hong Loong menu

Restaurant Hong Loong website


Does Sofitel Dubai The Palm do day passes ?During the day we can offer Pool & Beach Access to non-residents from 8h to 19h.

See prices & conditions here

The price includes access to the facilities & towel service. Food & Beverages are not included. What are Sofitel Dubai The Palm hotel rate plans?We have several options for upgrade:
From Room only to Bed & Breakfast is AED 70 ($20)
From Bed & Breakfast to Halfboard is AED 130 ($36)
From Halfboard to Fullboard is AED 130 ($36)

These charges are per person per day.
For an all-inclusive package click hereHow many rooms are there at Sofitel Dubai The Palm ?We have 546 rooms.

• 40 Classic Room room(s) from 40 to 44 M² with a capacity of up to 3 guest(s).
• 197 Luxury Room room(s) from 40 to 44 M² with a capacity of up to 3 guest(s).
• 50 Junior Suite room(s) from 55 to 60 M² with a capacity of up to 4 guest(s).
• 22 Prestige Suite room(s) from 80 to 85 M² with a capacity of up to 4 guest(s).
• 42 Beach Suite room(s) from 80 to 85 M² with a capacity of up to 4 guest(s).
• 8 Opera Suite room(s) from 120 to 125 M² with a capacity of up to 5 guest(s).
• 1 The Palm Suite room(s) of 450 M² with a capacity of up to 9 guest(s).
• 97 Family 1 Bedroom Apartments room(s) of 75 M² with a capacity of up to 4 guest(s).
• 82 Family 2 Bedroom Apartments room(s) from 130 to 135 M² with a capacity of up to 6 guest(s).
• 3 Family 3 Bedroom Apartments room(s) from 260 to 265 M² with a capacity of up to 8 guest(s).
• 1 Beach Villa room(s) of 345 M² with a capacity of up to 7 guest(s).
• 3 Lodge Villa room(s) from 650 to 750 M² with a capacity of up to 7 guest(s).
• Main amenities: mini bar, TV, air conditionner.Do you accept kids at Sofitel Dubai The Palm ?Children up to the age of 12 years can share the parent's room without charges. Click here to know more about Amura Kids Club.
Select one of the buttons below for more information.Is there a spa at Sofitel Dubai The Palm ?Our spa is open for guests & visitors from 10am - 9pm daily. To view the spa menu and make a reservation, please click hereDoes Sofitel Dubai The Palm have special offers, gift boxes or vouchers?To have a look at our special offers, click here

If you would like to buy a gift or voucher, click hereDoes the Sofitel Dubai The Palm hotel offer any Christmas celebrations?We have a special lineup of events during Christmas. See availabilities and all details hereWhat is the closest beach to Sofitel Dubai The Palm ?We are located at the seaside.
We have our own private beach and is secured by lifeguards.
Access is free for hotel guests. Visitors can enjoy pool & beach access for an additional fee. Click here to see our prices and to book a day pass. .What time is the check in at Sofitel Dubai The Palm ?Our standard check-in time anytime is from 15H. The reception is open 24 hours.
If you require an early check-in additional charges will apply. Can I upgrade my meal plan at the hotel Sofitel Dubai The Palm?Please send an email to: H6541-RE@sofitel.com with the following information:
 • Your selected meal plan
 • Reservation or accommodation number
 • Phone number
 • Email addressIs there a bar at Sofitel Dubai The Palm?We have 5 bars and lounges in the resort. To find out more details, hereIs Sofitel Dubai The Palm baby-friendly?Babies are welcome.
We are able to provide you the following items:
• Baby cot
• Bottle warmer
• High chair
• Stroller
• SterilizerDoes Sofitel Dubai The Palm have rooms with a view?Our rooms can offer a Sea View or Palm Jumeirah View.

The view available from each room is mentioned in the name of the room at the time of booking online so that you can enjoy your preferred view.

If your preferences change, please let us know at check-in and we will do our best to accommodate. What is the cancellation policy for Sofitel Dubai The Palm ?Flexible reservations are fully refundable with a minimum of 72 hours notice prior to check-in date. Other kinds of reservations are not refundable.Does Sofitel Dubai The Palm have rooms with balcony ?All our suites and apartments have a balcony.

Some standard rooms may have a balcony. If you have a preference please let us know at check-in and we will do our best to accomodate. Service not bookable in advance and subject to availability on the date of check-in. Does Sofitel Dubai The Palm offer a babysitting service?We offer a babysitting service starting from AED 140(38$) per hour per babysitter, for a minimum of 4 hours. This service must be booked at least 24 hours in advance. Terms and conditions apply. Please contact our concierge to book the service.Will there be special New Year's Eve celebrations at the Sofitel Dubai The Palm hotel?We have a special line up of events during New Year's Eve. Read all the details hereMay we leave our luggage before check in, at Sofitel Dubai The Palm ?Secure luggage storage is available for all our guests for free before check-in and after check-out.Does Sofitel Dubai The Palm provide shuttle services to and from airports?We do not offer shuttle services.What is Sofitel Dubai The Palm star rating?Our hotel is part of Sofitel by Accor.
- Star rating: 5 stars.
- Service category: Luxury.
More info hereDoes Sofitel Dubai The Palm have a reward & loyalty program ?ALL - Accor Live Limitless is our lifestyle loyalty program that goes beyond hotels and offers. We offer truly spectacular experiences and reward you when you live, work, and play. Whether you're at home or away.
For more information about our loyalty program, click here.
To subscribe to our newsletter, click here.
To join our loyalty program, click here.Are there any discount codes at Sofitel Dubai The Palm?We don't have any promo code at the moment.
The best offers are always available on this chat.Why is it better to book direct at Sofitel Dubai The Palm ?These are the advantages of booking direct with us:
• Best Available Rates Guaranteed
• Become a member for free and save an extra 10%What are the payment methods accepted at Sofitel Dubai The Palm ?Depending on the rate you select, payment will either be upon reservation or check-in.
At check-in, you will need an ID.
If you’re having trouble making your reservation contact us and we’ll assist you.
We accept the following payment methods:
• Visa
• MasterCard
• American Express
• Union Pay
• Alipay
• Bank transfer
We accept cash payments at the front desk
You need a valid credit card as a guarantee to book your stay online. If you do not have a credit card, please get in touch with us.Does Sofitel Dubai The Palm work with travel agents?We are happy to work with travel agents.
The hotel is also listed on
• Amadeus SB DXBSDP
• Sabre SB 177154
• Galileo SB 10662
• Worldspan SB SDDXB

Travel agents booking a personal visit benefit from 30% discount. Please use this STAR code: SC396089195 and STAR Access Code: ST524FR871. Book online here What is the amount of the city tax at Sofitel Dubai The Palm?The tax on your stay is:
5% Value Added Tax
7% Municipality Fees
10% Service Charge
AED 20 ($6) Tourism fee per room per night.What time is the check out at Sofitel Dubai The Palm ?Our standard check-out time is 12H.
Late check-out is subject to availability. Please check with the front desk on the day of your check-out for assistance.Is the reception at hotel Sofitel Dubai The Palm open 24/7?The front desk is open 24/7What time is breakfast served at hotel Sofitel Dubai The Palm?Breakfast is served daily from 06:30 to 10:45.
The breakfast is served in Manava Restaurant.

We can also serve breakfast in room upon request.
Have a look at our breakfast menu here.What is the price of breakfast at Sofitel Dubai The Palm ?Breakfast is open to guests and visitors:
• Price per adult: 155 AED
• Price for kids (under 12) : 78 AED
You can add breakfast to your stay at any time, just notify the front desk.
If you are not a guest, you’re welcome to join us too. Just let the staff know upon arrival.
Have a look at our breakfast menu here .What is the breakfast menu at Sofitel Dubai The Palm ?We have several breakfast menu options: Continental, Arabic, and English.

For more details about our menu, click hereDoes Sofitel Dubai The Palm hotel cater for special dietary requirements for breakfast?We are able to accommodate the following dietary requirements for breakfast
Available at all times: Halal, vegan & vegetarian.
Dairy-free & gluten-free.
Available upon request (let us know at check-in): Kosher, low carb & organic.
Almond-free, egg-free, nut-free, peanut-free, seafood-free, sesame-free & soy-free.Is there a parking at Sofitel Dubai The Palm ?We have a free and secure parking lot.
Our parking spots are limited and are subject to availability.
It is not possible to book them in advance.
We offer a free valet parking service.
Is there a marina at Sofitel Dubai The Palm hotel?We have a boat jetty for water sports only.Is there a room service at Sofitel Dubai The Palm ?Room service is available 24/7.

Dial 5654 on your room phone to place your order.

Have a look at our menu .Is there a free wifi at Sofitel Dubai The Palm ?Wifi is available at the property.
-Standard wifi: Free.
-Allowed for an unlimited number of devices.
-The network is secured.
-Pool and beach areas not included.
There is no ethernet connection.
4G and 5G also available.What are the activities at or close to Sofitel Dubai The Palm ?Our concierge team are happy to plan an itinerary for your activities. To know more, please click here Do you sell public transport tickets & passes at the Sofitel Dubai The Palm hotel ?We are sorry we don't sell metro/bus tickets. You can buy them at the closest metro station or directly on the busCan Sofitel Dubai The Palm arrange special requests like wine, birthday cake, flowers, decoration, etc.?We are honored to celebrate any and every occasion!

For special requests, Please reach out to H6541-CR1@sofitel.com to inquire with us regarding special amenities and pricing. Please note, that special requests may require a lead time of up to 72 hours.