Here are the answers to the most frequently asked questions about Sofitel Dubai The Palm.

Is there a restaurant in Sofitel Dubai The Palm ?Definitely, Sofitel Dubai The Palm has 8 restaurants:

• Restaurant Porterhouse :
- Steakhouse, Casual Dining
- Open 7/7.
- Open all year.

• Opening times:
- from 18:30 to 23:00.
- price range: $$$
Restaurant Porterhouse menu

Restaurant Porterhouse website



• Restaurant Moana:
- Seafood, Casual Dining
- Open 7/7.
- Open all year.

• Opening times:
- Dinner: from 18:30 to 23:00.
- price range: $$$
Restaurant Moana menu

Restaurant Moana website



• Restaurant Laguna Beach Lounge:
- Mediterranean, Casual Dining
- Open 7/7.
- Open all year.

• Opening times:
- from 12:00 to 02:00.
- price range: $$$
Restaurant Laguna Beach Lounge website



• Restaurant Laguna Beach Taverna:
- Mediterranean, Casual Dining
- Open 7/7.
- Open all year.

• Opening times:
- from 12:00 to 02:00.
- price range: $$$
Restaurant Laguna Beach Taverna website



• Restaurant Manava:
- International, Buffet
- Open 7/7.
- Open all year.

• Opening times:
- from 06:30 to 11:00.
- price range: $$
Restaurant Manava website



• Restaurant The World Eatery:
- International, Family style
- Open 7/7.
- Open all year.

• Opening times:
- Lunch: from 12:30 to 15:00.
- price range: $$
Restaurant The World Eatery menu

Restaurant The World Eatery website



• Restaurant Maui:
- Fusion, Family style
- Open 7/7.
- Open all year.

• Opening times:
- Lunch: from 11:00 to 18:00.
- Dinner: from 19:00 to 23:00.
- price range: $$
Restaurant Maui menu

Restaurant Maui website



• Restaurant Hong Loong:
- Asian, Casual Dining
- Open 7/7.
- Open all year.

• Opening times:
- from 18:30 to 23:00.
- price range: $$
Restaurant Hong Loong menu

Restaurant Hong Loong website


Does Sofitel Dubai The Palm do day passes ?During the day we can offer the following services:

• Weekdays Adult Beach Pass : from 08:00 to 19:00 from AED 150

• Weekends Adult Beach Pass : from 08:00 to 19:00 from AED 200

• Weekdays Kids Beach Pass : from 08:00 to 19:00 from AED 65

• Weekends Kids Beach Pass : from 08:00 to 19:00 from AED 100
These prices are not redeemable on F&BIs there a swimming pool at Sofitel Dubai The Palm ?Have a look at our swimming pools list below:

•Main pool:
-Outdoor
-Smoking not allowed/ Wheelchair not accessible/ Wheelchair ramp/lift not available
-Open all year
-Heated: all year long
- Temperature: 29°C/84°F
-Age limit: from 6 years
-Size: L:28 M, W:28 M and D:2.2 M
-Access is free for our guests
-Open to public: 200 AED /day

•Amura kids pool:
-Outdoor
-Smoking not allowed/ Wheelchair not accessible/ Wheelchair ramp/lift not available
-Open all year
-Heated: all year long
- Temperature: 29°C/84°F
-No age restriction
-Size: L:19 M, W:18 M and D:1 M
-Access is free for our guests
-Open to public: No

•Waterfall Pool:
-Outdoor
-Smoking not allowed/ Wheelchair not accessible/ Wheelchair ramp/lift not available
-Open all year
-Heated: all year long
- Temperature: 29°C/84°F
-Age limit: from 6 years
-Size: L:15 M, W:15 M and D:1.9 M
-Access is free for our guests
-Open to public: 200 AED /day

•Slide pool:
-Outdoor
-Smoking not allowed/ Wheelchair not accessible/ Wheelchair ramp/lift not available
-Open all year
-Heated: all year long
- Temperature: 29°C/84°F
-Age limit: from 6 years
-Size: L:12 M, W:11 M and D:2 M
-Access is free for our guests
-Open to public: 200 AED /day

•Activity pool:
-Outdoor
-Smoking not allowed/ Wheelchair not accessible/ Wheelchair ramp/lift not available
-Open all year
-Heated: all year long
- Temperature: 29°C/84°F
-Age limit: from 6 years
-Size: L:10 M, W:9 M and D:1 M
-Access is free for our guests
-Open to public: 200 AED /dayIs there a spa at Sofitel Dubai The Palm ?Our spa is open for guests & visitors from 10am - 9pm daily. To view the spa menu and make a reservation, please click hereHow to apply for a job or internship at Sofitel Dubai The Palm ?For any job or internship application, please visit here .
For any additional request please contact the Human Resources Department

E-mail: H6541-HR11@sofitel.com
Phone: +971 4 455 6677How many rooms are there at Sofitel Dubai The Palm ?We have 546 rooms.


• 40 Classic Room room(s) from 40 to 44 M² with a capacity of up to 3 guest(s).

• 197 Luxury Room room(s) from 40 to 44 M² with a capacity of up to 3 guest(s).

• 50 Junior Suite room(s) from 55 to 60 M² with a capacity of up to 4 guest(s).

• 22 Prestige Suite room(s) from 80 to 85 M² with a capacity of up to 4 guest(s).

• 42 Beach Suite room(s) from 80 to 85 M² with a capacity of up to 4 guest(s).

• 8 Opera Suite room(s) from 120 to 125 M² with a capacity of up to 5 guest(s).

• 1 The Palm Suite room(s) of 450 M² with a capacity of up to 9 guest(s).

• 97 Family 1 Bedroom Apartments room(s) of 75 M² with a capacity of up to 4 guest(s).

• 82 Family 2 Bedroom Apartments room(s) from 130 to 135 M² with a capacity of up to 6 guest(s).

• 3 Family 3 Bedroom Apartments room(s) from 260 to 265 M² with a capacity of up to 8 guest(s).

• 1 Beach Villa room(s) of 345 M² with a capacity of up to 7 guest(s).

• 3 Lodge Villa room(s) from 650 to 750 M² with a capacity of up to 7 guest(s).

• Main amenities: mini bar, TV, air conditionner.Do you accept kids at Sofitel Dubai The Palm ?Children up to the age of 12 years can share the parent's room without charges. Click here to know more about Amura Kids Club.
Select one of the buttons below for more information.Does Sofitel Dubai The Palm provide shuttle services to and from airports?We do not offer shuttle services.What is the closest beach to Sofitel Dubai The Palm ?We are located at the seaside.
We have our own private beach and is secured by lifeguards.
Access is free for hotel guests. Visitors can enjoy pool & beach access for an additional fee. Click here to see our prices and to book a day pass. .Is there a bar at Sofitel Dubai The Palm?We have 5 bars and lounges in the resort. To find out more details, hereDoes Sofitel Dubai The Palm have special offers, gift boxes or vouchers?To have a look at our special offers, click here

If you would like to buy a gift or voucher, click hereIs Sofitel Dubai The Palm baby-friendly?Babies are welcome.
We are able to provide you the following items:

• Baby cot

• Bottle warmer

• High chair

• Stroller

• SterilizerIs it possible to organize events at Sofitel Dubai The Palm?Unfortunately, we don't have event rooms.What time is the check in at Sofitel Dubai The Palm ?Our standard check-in time is from 15H. The reception is open 24 hours.
If you require an early check-in additional charges will apply. Does Sofitel Dubai The Palm have a reward & loyalty program ?ALL - Accor Live Limitless is our lifestyle loyalty program that goes beyond hotels and offers. We offer truly spectacular experiences and reward you when you live, work, and play. Whether you're at home or away.Are rooms in Sofitel Dubai The Palm equipped with a mini bar?All of our rooms are equipped with a minibar consisting of:

• International Still Water AED 30 (8USD)

• International Sparkling Water AED 30 (8USD)

• Pepsi AED 30 (8USD)

• 7Up AED 30 (8USD)

• Miranda AED 30 (8USD)

• Energy Drink AED 40 (10USD)

• Tonic AED 30 (8USD)

• Heineken Can AED 50 (13USD)

• Rum AED 80 (21USD)

• Whisky AED 85 (23USD)

• Gin AED 75 (20USD)

• Vodka AED 75 (20USD)

• Casillero del Diablo Chardonnay 375ml AED 130 (35USD)

• Casillero del Diablo Cabernet Sauvignon 375ml AED 130 (35USD)

• Cheese and BBQ Cashew Nuts AED 55 (55USD)

• Spicy Chili Peanuts AED 40 (11USD)

• Mini Chocolate AED 50 (13USD)What is the price of an airport transfer to/from Sofitel Dubai The Palm ?Pick up or drop off from Dubai International Airport is available for AED 330 (90$) per way.What is the price of breakfast at Sofitel Dubai The Palm ?Breakfast is open to guests and visitors:

• Price per adult: 155 AED

• Price for kids (under 12) : 78 AED
You can add breakfast to your stay at any time, just notify the front desk.
If you are not a guest, you’re welcome to join us too. Just let the staff know upon arrival.Have a look at our breakfast menu here .Does Sofitel Dubai The Palm offer a babysitting service?We offer a babysitting service starting from AED 140(38$) per hour per babysitter, for a minimum of 4 hours. This service must be booked at least 24 hours in advance. Terms and conditions apply. Please contact our concierge to book the service.Does Sofitel Dubai The Palm have rooms with a view?Some of our rooms offer a Sea View while others offer Palm Jumeirah View. If you have a preference please let us know at check-in and we will do our best to accommodate. This service is based on availability and not bookable in advance. What is Sofitel Dubai The Palm star rating?Our hotel is part of Sofitel by Accor.
- Star rating: 5 stars.
- Service category: Luxury.
More info hereWhat is the cancellation policy for Sofitel Dubai The Palm ?Flexible reservations are fully refundable with a minimum of 72 hours notice prior to check-in date. Other kinds of reservations are not refundable.Why is it better to book direct at Sofitel Dubai The Palm ?These are the advantages of booking direct with us:

• Best Available Rates Guaranteed

• Become a member for free and save an extra 10%What are the payment methods accepted at Sofitel Dubai The Palm ?Depending on the rate you select, payment will either be upon reservation or check-in.
At check-in, you will need an ID.
If you’re having trouble making your reservation contact us and we’ll assist you.
We accept the following payment methods:

• Visa

• MasterCard

• American Express

• Union Pay

• Alipay

• Bank transfer
We accept cash payments at the front desk
You need a valid credit card as a guarantee to book your stay online. If you do not have a credit card, please get in touch with us.Does Sofitel Dubai The Palm work with travel agents?We are happy to work with travel agents.
The hotel is also listed on

• Amadeus SB DXBSDP

• Sabre SB 177154

• Galileo SB 10662

• Worldspan SB SDDXB

Travel agents booking a personal visit benefit from 30% discount. Please use this STAR code: SC396089195 and STAR Access Code: ST524FR871. Book online here What is the amount of the city tax at Sofitel Dubai The Palm?The tax on your stay is:
5% Value Added Tax
7% Municipality Fees
10% Service Charge
AED 20 ($6) Tourism fee per room per night.What time is the check out at Sofitel Dubai The Palm ?Our standard check-out time is 12H.
Late check-out is subject to availability. Please check with the front desk on the day of your check-out for assistance.May we leave our luggage before check in, at Sofitel Dubai The Palm ?Secure luggage storage is available for all our guests for free before check-in and after check-out.Does Sofitel Dubai The Palm have 24/7 reception?The front desk is open 24/7What time is breakfast at Sofitel Dubai The Palm ?Breakfast is served daily from 06:30 to 10:45.
The breakfast is served in Manava Restaurant.

We can also serve breakfast in room upon request.
Have a look at our breakfast menu here.What is the breakfast menu at Sofitel Dubai The Palm ?We have several breakfast menu options: Continental, Arabic, and English.

For more details about our menu, click hereIs there a parking at Sofitel Dubai The Palm ?We have a free and secure parking lot.
Our parking spots are limited and are subject to availability.
It is not possible to book them in advance.
We offer a free valet parking service.
Is there a room service at Sofitel Dubai The Palm ?Room service is available 24/7.

Dial 5654 on your room phone to place your order.

Have a look at our menu .Is there a free wifi at Sofitel Dubai The Palm ?We offer free wifi.
If you have trouble logging in, please ask the front desk. They will assist..What are the activities at or close to Sofitel Dubai The Palm ?Our concierge team are happy to plan an itinerary for your activities. To know more, please click here Can Sofitel Dubai The Palm arrange special requests like wine, birthday cake, flowers, decoration, etc.?We are not able to accommodate special requests.Does the Sofitel Dubai The Palm have a concierge service?We do offer a concierge serviceHow can we get to Sofitel Dubai The Palm from the closest airport or train station ?The resort is located on the East Crescent of Palm Jumeirah, a 30-minute drive from Dubai International Airport through Sheikh Zayed Road. While driving, take Exit 34 for The Palm Jumeirah. If you're using the metro, take the red line and disembark at Al Khail Metro station. From there take a taxi to the resort.What are the taxi fares from Sofitel Dubai The Palm to the main points of interests ?Here are some approximate taxi fares and time ranges

• Nakheel Mall 40 AED, 15mn.

• Dubai Intl. Airport (DXB) 170 AED, 35mn.

• Mall of the Emirates 75 AED, 25mn.

• The Dubai Mall/Burj Khalifa 115 AED, 26mn.Does Sofitel Dubai The Palm have connecting rooms ?Some Luxury Rooms are adjacent to each other with a common entrance however due to limited availability, please request in advance.