Sofitel Dubai The Palm - Luxury hotel - Hygiene & Safety Measures

Hygiene & Safety Measures


We are committed to implementing the most enhanced hygiene and safety standards throughout our rooms, restaurants, pools, beach and all other facilities we offer across the resort.

 

WHAT YOU CAN EXPECT DURING YOUR VISIT

• Hand sanitizers are placed strategically in public areas around the hotel
• Smart payment methods are available at the hotel reception and restaurants
• Nightly turndown service is provided only upon request
• Disposable utensils in the room, used or unused, such as takeaway cups are replaced after checkout
• Sunbeds around the pools and beach are thoroughly cleaned and sanitized after every use.
• Public areas that are touched frequently such as door handles and elevators are sanitized regularly throughout the day
• Access to Amura Kids Club is limited to children below 12 years of age. Any children with a high temperature or showing symptoms of illness will not be permitted to enter
• Based on the capacity of the kids club, advance booking is required and children can stay inside the kids club for a maximum of 3 hours. After 3 hours, parents are required to come and pick up their child(ren)
• Only parents/guardians with children under 4 years are permitted to stay inside the kids club.
• Toys and play areas inside the kids club are thoroughly sanitized after use to ensure your children’s safety
• Children are required to wear socks at all times while inside the kids club
• We are committed to providing safe food for consumption by continuously adhering to the high standards of food safety regulations.

 

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